Services
Eight disciplines, one engineering standard.
Each engagement is scoped to the problem in front of us. Below are the typical needs we hear, the work involved and what you receive at the end.
01 / 08
Custom software development
Purpose-built applications for processes that off-the-shelf tools do not handle well.
Typical needs
- Spreadsheets or manual steps have become a bottleneck
- An existing tool no longer matches how the business operates
- Internal teams need a dedicated system with defined roles
Activities
- Requirements workshops and domain modelling
- Architecture and data design
- Iterative development with regular reviews
Deliverables
- Working application and source code
- Technical documentation
- Deployment and handover notes
02 / 08
Web development
Websites and web applications that are fast, accessible and maintainable.
Typical needs
- A public website that needs rebuilding or restructuring
- A customer portal or dashboard
- Poor performance or accessibility on an existing site
Activities
- Information architecture and content structure
- Front-end and back-end implementation
- Performance, accessibility and SEO groundwork
Deliverables
- Responsive web application
- Content management guidance
- Performance and accessibility notes
03 / 08
Cloud and infrastructure
Hosting, environments and deployment pipelines that are understandable and repeatable.
Typical needs
- Manual deployments that are risky or slow
- Unclear or rising hosting costs
- No separation between test and production environments
Activities
- Infrastructure review and planning
- Infrastructure-as-code and CI/CD setup
- Monitoring, logging and backup configuration
Deliverables
- Documented environments
- Automated deployment pipeline
- Operational runbooks
04 / 08
Systems integration
Connecting the applications you already use so data moves reliably between them.
Typical needs
- The same data is typed into several systems
- Reports disagree because sources are out of sync
- A new tool must work alongside legacy software
Activities
- Mapping of data flows and ownership
- API and connector development
- Error handling, retries and audit logging
Deliverables
- Integration services or middleware
- Data mapping documentation
- Monitoring for failed transfers
05 / 08
Workflow automation
Removing repetitive manual steps from day-to-day operations.
Typical needs
- Recurring tasks consume staff time
- Approvals and handoffs get lost in email
- Scheduled jobs depend on one person remembering them
Activities
- Process observation and mapping
- Automation design with clear fallbacks
- Gradual rollout alongside existing processes
Deliverables
- Automated workflows
- Process diagrams
- Guidance for staff on exceptions
06 / 08
Quality assurance
Testing practices that catch defects before users do.
Typical needs
- Releases frequently introduce regressions
- No automated tests on critical paths
- Unclear acceptance criteria
Activities
- Test strategy and coverage review
- Automated unit, integration and end-to-end tests
- Manual exploratory testing for key flows
Deliverables
- Test suites integrated into CI
- Test plans and reports
- Defect triage recommendations
07 / 08
Technical consulting
Independent advice on architecture, technology choices and delivery practices.
Typical needs
- A decision between building, buying or extending
- A system that is hard to change and needs assessment
- Planning a larger technical initiative
Activities
- Codebase and architecture reviews
- Option analysis with trade-offs
- Roadmap and estimation support
Deliverables
- Written assessment
- Prioritised recommendations
- Decision records
08 / 08
Software maintenance
Keeping existing systems secure, current and working as expected.
Typical needs
- Outdated dependencies or frameworks
- No one available to fix issues in an older system
- Small improvements that keep being postponed
Activities
- Dependency and security updates
- Bug fixing and small enhancements
- Periodic health checks
Deliverables
- Updated, documented codebase
- Change log of maintenance work
- Recommendations for larger improvements
Outcomes depend on many factors, including existing systems and the availability of stakeholders. We define success criteria with you at the start and report against them openly rather than promising fixed results.